One activity that would immensely benefit each one of us and yet does not need any additional investment, is to decide we will never have to use the statement "I forgot". With the plethora of reminder mechanisms available -- mobile alerts, email notification, web sites dedicated to generate reminders -- it's indeed amazing we still manage to forget anything.
All relationships, be it personal or professional, rely upon commitments. And nothing is more detrimental to a commitment than to forget it to begin with.
